Terms & Conditions
SleepBalance – Terms & Conditions
Effective Date: September 18, 2024
OVERVIEW
This website is operated by SleepBalance. Throughout the site, the terms “we”, “us”, and “our” refer to SleepBalance. SleepBalance offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”).
These Terms apply to all users of the site, including but not limited to customers, browsers, vendors, merchants, and content contributors.
Please read these Terms carefully before using our website. If you do not agree to all terms and conditions in this agreement, you may not access or use any part of our website or services.
SleepBalance reserves the right to update, change, or replace any part of these Terms by posting updates to the website. Your continued use of the site following such changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.
ARTICLE 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction or have given consent for minors dependent on you to use this site.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any malicious code, viruses, or destructive files.
Any breach of these Terms results in immediate termination of your access to the Service.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks, including modifications required to support technical systems.
You agree not to reproduce or exploit any part of the Service without express written permission from us.
ARTICLE 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. All content is provided for general information only.
We may modify the site at any time without obligation to update any information.
You agree that it is your responsibility to monitor changes.
ARTICLE 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices may change at any time without notice.
We may modify or discontinue any part of the Service at any time and are not liable for such changes.
ARTICLE 5 – PRODUCTS OR SERVICES
Some products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy.
We try to display product images and colors as accurately as possible, but cannot guarantee that your screen displays colors perfectly.
We reserve the right to limit sales to any person, region, or jurisdiction and to limit quantities.
All product descriptions or pricing are subject to change without notice.
We may discontinue products at any time.
ARTICLE 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
We may limit quantities per customer, per household, or per order.
If we change or cancel an order, we may notify you using the contact information provided at checkout.
You agree to provide current, accurate account and billing information.
Please review our Refund Policy for details.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to optional third-party tools without monitoring or control.
These tools are provided “as is” and “as available”, and we have no liability for your use of such tools.
Use of optional tools is entirely at your own risk.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content or products available through our Service may include third-party materials.
Links on this site may direct you to external websites not affiliated with SleepBalance.
We are not responsible for examining or evaluating external content and will not be liable for third-party interactions.
Review third-party policies before engaging in transactions.
ARTICLE 9 – USER COMMENTS & SUBMISSIONS
If you send creative ideas, feedback, or comments, you agree that we may use them without restriction, including editing, publishing, or distributing them.
We have no obligation to:
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Maintain comments in confidence
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Pay compensation
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Respond to comments
ARTICLE 10 – PERSONAL INFORMATION
Your submission of personal data through the store is governed by our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, the site may contain typographical or factual errors relating to pricing, availability, or product descriptions.
We may correct errors and update information at any time without notice.
ARTICLE 12 – PROHIBITED USES
You may not use the site:
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For unlawful purposes
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To violate laws or regulations
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To infringe intellectual property rights
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To harass, abuse, or discriminate
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To spread malware or malicious code
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To collect personal information about others
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To spam or scrape the website
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For obscene or harmful purposes
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To bypass security systems
Violation of these rules may result in termination of your access.
ARTICLE 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available”, without any warranties, either express or implied.
SleepBalance is not liable for any injury, loss, claim, or damages of any kind, including but not limited to:
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Indirect or consequential damages
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Lost profits or revenue
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Data loss
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Replacement costs
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Health-related claims (including sleep improvement expectations)
You use the Service at your own risk.
Medical Disclaimer
SleepBalance products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before making changes to your health routines.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify and hold SleepBalance harmless from any claims arising from your breach of these Terms or violation of any laws.
ARTICLE 15 – SEVERABILITY
If any part of these Terms is deemed unlawful or unenforceable, the remainder shall remain valid and enforceable.
ARTICLE 16 – TERMINATION
You may terminate your use of the site at any time.
SleepBalance may terminate your access if we suspect violation of these Terms, and you will remain responsible for all charges incurred up to the date of termination.
ARTICLE 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and SleepBalance regarding use of the website and Service.
ARTICLE 18 – GOVERNING LAW
These Terms are governed by the laws of The Netherlands.
ARTICLE 19 – CHANGES TO TERMS OF SERVICE
We may update or change these Terms at any time.
Your continued use of the site indicates acceptance of any changes.
ARTICLE 20 – CONTACT INFORMATION
Questions regarding these Terms & Conditions should be sent to: